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Shipping Policy

Last updated:

Two kinds of shipping

This page covers export containers (mango, rice, grain, cotton, onion) and domestic Multan / South Punjab delivery for fertilizer, seed, and feed. They are not the same truck, and they are not the same clock.

Domestic khaad, seed, and feed

  • Multan city: same-day, free, if the order is confirmed before 2:00 PM PKT.
  • South Punjab: next day; transport billed on the WhatsApp quote.
  • Toori (straw): trolley only, roughly 50 km of Multan.
  • Cash on delivery accepted on domestic bags. Rate-lock needs a 20% transfer first.

Incoterms

Default: FOB Karachi. CIF available on request — we arrange freight and marine insurance at our procurement cost; you reimburse on B/L. EX-Works Multan available for buyers with their own Karachi forwarder.

Payment timing

  • New buyers: 50% T/T advance against Proforma Invoice + 50% on document copies (B/L + Phyto + Halal). Originals released after second tranche clears.
  • Established buyers: L/C at sight from a Tier 1 bank, or 30-day documents-against-acceptance.

Lead times

DestinationSea reefer FCLAir freight
UAE5 days2 days
Saudi Arabia7–10 days3 days
Qatar6 days2 days
USAn/a7–10 days via Dubai irradiation
Canadan/a9–12 days via Dubai
UK21 days3–5 days

Production-to-dispatch lead time: 14 days for sea, 5 days for air, from confirmed order.

Packaging

  • Mango: 4 kg single-layer cartons, APHIS-approved where required (USA, Australia, Japan, New Zealand)
  • Rice: 5, 10, 25, 50 kg jute or PP woven bags. Custom retail packs MOQ 1 × 40' HC.
  • Corn: 50 kg PP woven bags, or bulk vessel
  • Wheat: not packed for export while commercial wheat-grain shipments remain prohibited. Domestic seed wheat is bagged at the Multan branch.
  • Cotton lint: 170 kg pressed bales
  • Onion: 10 / 20 / 25 kg mesh bags. Custom retail (1 / 2 kg branded) on MOQ.

Documentation chain

Every consignment ships with: Phytosanitary Certificate (NPPO), Halal Certificate, Certificate of Origin (KCCI), Commercial Invoice, Packing List, B/L or AWB, Certificate of Analysis. Mango additionally: Hot Water Treatment Certificate (and Irradiation Certificate for USA). Document copies dispatched 48 hours before goods arrive.

Damage / shortage claims

Any visible damage or shortage must be photographed and reported within 48 hours of arrival at the destination port. We will issue a credit, replacement, or refund per the refund policy adjudication.

Force majeure

Neither party is liable for delay or non-performance due to events outside its reasonable control: vessel breakdowns, port closures, government export restrictions, weather, pandemic, war. Where shipment is delayed by force majeure, the parties will negotiate revised terms in good faith.

Contact

exports@zarkaaragri.com · +92 300 0465810

Get in touch

Ready when you are.

Whether you're importing a container of Sindhri or buying a single bag of Sona DAP — we're one call away.

Mon–Sat 9:00 AM – 7:00 PM PKT · Shesha Basti Talab, Multan, Punjab, Pakistan